Expectation management is:
a. The process of keeping track of the upcoming phases of the project.
b. The process of making sure you don't exceed the project budget by expecting to do too much.
c. The process of making sure that the users' expectations of the new product are realistic.
Answer: c
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Design Process
- Stakeholders are:
- Identifying users:
- Iterative design is a good approach due to:
- Empirical measurement regards
- Adopting a user-centred approach means that:
- Participatory design is
- Involving users in development is important because
- The problem with starting out by designing the physical interface and what kind of technology to use is
- In order to come up wit a good idea you should (according to Linus Pauling):
- The double diamond of design consists of these four phases